Due to high order volume, please allow up to 5 business days for order processing. We offer USPS shipping on all US orders. We ship Monday through Friday from our warehouse, typically within 1 business day of order placement.

Please allow up to 7 business days for delivery after shipment.

Once your order ships, you'll receive a confirmation email with a tracking link. Allow 1 to 2 days for the carrier to scan the package and update tracking status. You can also view tracking by logging into your account at getlitsaber.com and clicking the tracking link in your Order History.

For requests to reroute a package, or if your order is being held at a carrier facility, please contact the courier directly.

We accept returns only for unopened and unused products purchased directly through getlitsaber.com. Damaged, defective, or incorrect items are handled separately below and are not subject to the unopened condition.

You have 14 days from the date of delivery to request a refund. To qualify:

• The product must be unused and in its original packaging.
• For change-of-mind returns, you are responsible for the return shipping cost.
• If your item arrived damaged, defective, or incorrect, we cover return shipping and send you a return label.

To begin a return, visit our returns portal, or log into your account and open Order History. Follow the prompts to start your return. You can also email order@getlitsaber.com with your order number if you'd rather we guide you through it. Your refund is issued to your original payment method once we receive and inspect the item.

If you're returning an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items shipped without tracking.

Once your return is received and inspected, you'll receive an email confirming receipt and notifying you of approval or rejection. If approved, your refund will be processed to your original payment method within 7 to 10 business days.

For change-of-mind returns, the original outbound shipping cost is non-refundable and you cover return shipping. For items that arrived damaged, defective, or incorrect, you receive a full refund and we cover return shipping.

All sale items are final and not eligible for refund. Price adjustments for full-priced purchases made within 3 days of a sale will be processed upon inquiry. Contact order@getlitsaber.com with your order number.

If your Litsaber arrives defective or stops working under normal use, you may be eligible for a free replacement under our 6-month limited warranty. See the Warranty section for details.

Risk of loss transfers to the customer upon shipment. We are not responsible for carrier delays, lost or stolen packages marked as delivered, or customs delays on international orders.

If a package is marked delivered but you have not received it, contact the carrier directly to file a claim. We can provide order documentation to support your claim.

For any shipping or return question, contact us at order@getlitsaber.com with your order number.